Basic Functions
These functions are available to all non Enterprise VoIP users and can be managed through your Client Area
Audio Library
Telecoms VoIP Edit VoIP Account Audio Library The audio library is a definitive collection ...
Block List
Block lists help stop unwanted inbound calls. You can block calls from a specific number as wel...
Call Analyser
From the itemised call page is an option to 'view' a call. This presents analysis of the call qua...
Call Barring
We provide controls over outbound and inbound calls, including the ability to block all calls i...
Call Heatmap
The heatmap tool is split across 2 tabs (UK Heatmap + World Heatmap). Using inbound and outboun...
Call Recordings
Enable / Disable Call Recordings Account LevelEdit the Hosting VoIP / Trunk in question, cl...
Call Statistics
We offer call statistics for the following user applications: VoIP Account (ie all users) Gro...
Itemised Calls
The itemised calls page provides a complete breakdown of outbound and inbound calls made. We re...
Maximum Call Length
We have a maximum call length of 24 hours (1440 minutes) for a single phone call. This is a featu...
Number Presentation
We provide three options for number presentation: No Number Presentation Dynamic Number Pre...
Outbound Presentation Name
Some devices, such as Samsung phones, will show a name alongside a dialed number, even if that en...
Text to Speech
Text-to-Speech converts text into human-like speech for a wide range of accents, sexes and lang...
Transfer Calls Between Devices
A Basic VoIP user can support multiple devices. To transfer calls between the devices use the fea...