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Adding a 365 mailbox to your phone iPhone     Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.   Select Exchange.     Enter your Microsoft 365 email address, password, and a description of your account. Tap Next....

Adding a 365 mailbox to your phone iPhone(Outlook)     Open Outlook for iOS. The icon looks like this: Note: Available for iOS devices using iOS 10.0 or higher. Open the collapsed menu in the upper left corner. Note: First time using Outlook for iOS...

Adding a 365 mailbox to your phone Android (Samsung)     Open the Samsung Email app and tap Add Account if it's your first time. Or, go to Settings in the app > Add account.   Enter your email address and password. Tap Sign in. Note: If the email a...

Adding a 365 mailbox to your phone Android (Non-Samsung)     Open the Gmail app. Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Microsoft 365.     Enter your full email address and tap Next..   Enter your pas...

Adding a 365 mailbox to your phone Android (Outlook)     To add a 365 account to Outlook, first open Outlook then open the Menu  > Settings  > Add Account > Add Email Account. Enter your full email address, then tap Continue.     Enter your e...

When you set up a Microsoft Exchange ActiveSync account, you must enter some server and configuration settings. In the BlackBerry Hub+ Inbox, tap The menu icon . Next to Accounts, tap the add accounts icon . Tap Add a BlackBerry Hub+ account. Type your e...

OpenVPN will be installed on your roaming device by one of the Tranquil engineers. This software will allow you to connect to the cloud from anywhere as long as you have internet connection.   Connecting with OpenVPN is a quick and simple process.  Firstl...

You can download a copy of our current Terms and Conditions in the attachment area on the top left hand corner of this page Latest Revision :  2.1.7 January 2024

You can download a copy of our current Broadband Service Contracts in the attachments area on the top left hand corner of this page. Latest Revision :  23rd May 2024

You can download a copy of our current Support Contract in the attachments area on the top left hand corner of this page. Latest Revision :  3.1.3 January 2024

You can download a copy of our current Cloud Services Contract in the attachments area on the top left hand corner of this page. Latest Revision :  3.1.3 January 2024

Support Helpline : +44 (0) 330 08 58 68 Support e-mail: support@tranquilit.net  Support Online: https://sentinel.tranquilit.cloud By far the most convenient way for our customers to gain support is through our e-mail or online services as all support quer...

Telephone support      Tranquil IT supply two levels of support, Standard and Premier Standard Support Monday - Friday9am - 5:30pm  Any support required outside of standard support hours is a chargeable service. You can obtain support outside of standard...

Security Permissions on macOS To use AnyDesk on macOS, it is essential to grant the necessary system permissions. These permissions ensure that AnyDesk can access your screen, control input devices, and transfer files securely and effi...

Sign into your SSO account here Once you have signed in Click on Signing In,  under the Account Security Heading From the next menu that appears choose Set Up Passkey under Passwordless heading On the next screen click Register   If you get a 1Passw...

If this is the first time you are logging into your client area and you area a new customer to Tranquil IT then our AI system will prompt you to set up your Primary Contact.  Your Primary Contact, should be the person in your business responsible for local ...

Click here to access the client area.  Click Sign in with Tranquil Auth You will now be presented with our SSO login. And will offer you three kinds of login optjons.   

If you have an existing Tranquil SSO account