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Callflows are key to how your Hosted VoIP platform works. Callflows are a visual tool which allow...

We provide controls over outbound and inbound calls, including the ability to block all calls i...

Call diverts can be controlled on a per DDI basis. You can choose to enable or disable a divers...

Address books provide a useful means to not only aid in the process of dialing out, they can help...

Text-to-Speech converts text into human-like speech for a wide range of accents, sexes and lang...

Some devices, such as Samsung phones, will show a name alongside a dialed number, even if that en...

We provide three options for number presentation: No Number Presentation Dynamic Number Pre...

We have a maximum call length of 24 hours (1440 minutes) for a single phone call. This is a featu...

The itemised calls page provides a complete breakdown of outbound and inbound calls made. We re...

We offer call statistics for the following user applications: VoIP Account (ie all users) Gro...

  Enable / Disable Call Recordings Account LevelEdit the Hosting VoIP / Trunk in question, cl...

The heatmap tool is split across 2 tabs (UK Heatmap + World Heatmap). Using inbound and outboun...

From the itemised call page is an option to 'view' a call. This presents analysis of the call qua...

Block lists help stop unwanted inbound calls. You can block calls from a specific number as wel...

Telecoms  VoIP  Edit VoIP Account  Audio Library The audio library is a definitive collection ...

You can sign in to Tranquil SSO using your existing Microsoft 365 credentials.  Simply click...

If you have an existing Tranquil SSO account 

Click here to access the client area.  Click Sign in with Tranquil Auth You will now be pre...