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Setting Up Xero Me
When joining Tranquil IT you will be sent an invitiation to your personal email address to join Xero Me. You will need to download the Xero Me App from either Apple or the Google Store: Apple: https://apps.apple.com/us/app/xero-me/id991901494 Google: https:...
Requesting Holiday/ Annual Leave
Firstly - Always have a chat with your manager/ colleagues about requested time off to ensure that your position can be covered whilst you take your leave. (This is not consequential in decision making, however it is always polite to make your intentions known...
How to Create and Submit an Expense Claim
Firstly, open the Xero Me app. On the dashboard, tap + New claim, then tap Expense claim. Your camera opens or Xero asks for permission to open it. Then either: Take a photo of the receipt, then tap Use Photo. Tap the document icon to select a photo, fil...
Types of Connections - Basic Overview
The Basics Keep in mind that traditional Copper Wire Connections are being completely phased out by 2027 - Therefore the right internet connection for a business is imperative. Fibre is not fullt accessible everywhere yet - but there are in-between alternativ...
Leased Lines - In Depth
A great analogy for anyone who is non technical: Think of the internet as a motorway – everyone needs to use it at some point to get from A to B. If you drive on the motorway, sometimes there can be traffic jams, where multiple users are using the road ...
SoGEA - In Depth
A great analogy for anyone who is non technical: Think of a SoGEA line like a water pipe that only delivers water, not gas anymore - In the old days, a broadband line was like a shared pipe carrying both water (internet) and gas (phone calls). You had to ha...
FTTP - In Depth
A great analogy for anyone who is non technical: FTTP is like having a brand-new, multi-lane motorway running straight from your house to your destination, with no traffic lights, no junctions, and no potholes. In comparison the existing Copper broadband is...
FTTC - To Finish
MPLS - To Finish
Basic Price Guide
All Exclusive of VAT Leased Lines are quotation based only.
1Password Overview
Using a Password Manager is an absolute necessity when running a business. Most companies - and individuals will still regularly use weak, reused, or shared credentials - These are the biggest security risks. 1Password is more than a password manager—it’s a ...
Why 1Password and a Yubikey is the Ultimate Way to Keep your Business Safe
1Password and YubiKey is trusted worldwide to protect organisations of every size. 1Password gives your business a secure vault for managing and sharing passwords, credentials, and sensitive data—eliminating risky practices like spreadsheets or sticky notes. ...
YubiKey Overview
Passwords alone are no longer enough to protect your business. Phishing, credential theft, and account takeovers are on the rise—and one weak password can cost everything. Yubikey is a simple, powerful hardware security key that puts control back in your hands...
How we Charge
The cost of our Labour is different dependent on nature of the work. We charge in Hourly - Half Day - Daily increments.