General Windows Support Articles


Change Windows Hello Pin

Change or reset your PIN when you're already signed in

You can use the Settings app to change your PIN.

  1. In the Settings app  on your Windows device, select Accounts Sign-in options or use the following shortcut:

    Sign-in options

  2. Select PIN (Windows Hello) Change PIN and then follow the instructions. You must enter your old PIN in order to change to a new one

Adding or removing an Email Account from Windows (Outlook)

These steps are the same whether you're adding your first email account or additional email accounts to classic Outlook for Windows.

  1. Select File > Add Account.

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  2. Enter your email address and click Connect.

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  3. If prompted, enter your password again, then select OK > Finish to start using your email account in classic Outlook for Windows.

Remove an account

Removing an email account from classic Outlook for Windows doesn't deactivate the email account. If you want to deactivate your account, talk to your email account provider. Once you delete an account from classic Outlook, you'll no longer be able to send and receive mail from that account in Outlook.

  1. In classic Outlook for Windows, select File.

  2. Select Account Settings Account Settings.

  3. Select the account you want to delete, then select Remove.

  4. You'll see a message warning you that all offline cached content for this account will be deleted. This only affects content downloaded and stored on your computer.

  5. Select Yes to confirm.